About Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 is a flexible platform that helps your business streamline critical processes and connects your data to build relationships, increase productivity and improve customer satisfaction. Choose a singular application and use it as a powerful business solution or integrate multiple CRM tools that work seamlessly together to increase functionality across additional departments.
Microsoft Dynamics 365 Sales
Bring digital intelligence into every opportunity and empower your sales team to boost productivity and increase revenue. Provide a personalised, meaningful service to every customer using insight, guidance, and tools inside Dynamics 365 Sales.What is Dynamics 365 Sales?Microsoft Dynamics 365 Sales unifies CRM and ERP capabilities through one intelligent cloud SaaS solution, helping bring your business into the future. Embedded intelligence provides guidance at every stage of the deal, making it easier to nurture new leads, predict customer requirements and improve relationships.
Microsoft Dynamics 365 Marketing
Unify sales and marketing to transform customer experiences at every interaction. Make smarter decisions and deliver a unified customer journey by bringing all your marketing content, data and processes together with Dynamics 365 and Adobe Marketing CloudWhat is Dynamics 365 Customer Insights?Microsoft Dynamics 365 Marketing enables you to create a personalised customer experience throughout the entire buyer’s journey. Use configurable templates and tools to run multi-channel marketing campaigns to attract leads. Prioritise and track leads throughout their journey with automated workflows between marketing and sales, providing one source of information to deliver consistent results and close deals faster.
Microsoft Dynamics 365 Field Service
Master the service call with smarter capabilities – from optimised scheduling to predictive maintenance.Increase customer satisfaction with intelligent scheduling, native mobile support and remote asset monitoring to help you get the job done right the first time.
What is Dynamics 365 Field Service?Microsoft Dynamics 365 Field Service is an intelligent solution that controls all aspects of field service operations, reducing service costs and ensuring great customer service is provided with every project. Easily manage a large mobile workforce and keep track of service locations, schedules, resources, inventory, billing and more.
What is Dynamics 365 Field Service?Microsoft Dynamics 365 Field Service is an intelligent solution that controls all aspects of field service operations, reducing service costs and ensuring great customer service is provided with every project. Easily manage a large mobile workforce and keep track of service locations, schedules, resources, inventory, billing and more.
Microsoft Dynamics 365 Customer Insights
Dynamics 365 Customer Insights helps your organization deliver exceptional customer experiences. It lays the foundation to create truly personalized, responsive, and connected customer journeys across sales, marketing, and service teams.
The new Dynamics 365 Customer Insights offering combines the standalone Dynamics 365 Customer Insights and Dynamics 365 Marketing apps into a single offering. While the name is unchanged, the new Customer Insights offering is expanded to include both the Customer Insights – Journeys (formerly Dynamics 365 Marketing) and Customer Insights – Data (formerly the standalone Customer Insights) applications.
Microsoft Dynamics 365 Customer Service
Earn customers for life with personalised experiences and world-class service across every channel. Build customer loyalty by providing a consistent and meaningful service. Empower employees with an end-to-end solution providing personalised suggestions and relevant data at every engagement.
What is Dynamics 365 Customer Service?Microsoft Dynamics 365 Customer Service helps unify the way you engage with customers and provide meaningful service at every interaction to meet their rising expectations.Learn more about your customers through every contact and provide them with additional service options.Access to a knowledge base helps customers answer their own questions, with agents just a phone call away if extra help is required.
What is Dynamics 365 Customer Service?Microsoft Dynamics 365 Customer Service helps unify the way you engage with customers and provide meaningful service at every interaction to meet their rising expectations.Learn more about your customers through every contact and provide them with additional service options.Access to a knowledge base helps customers answer their own questions, with agents just a phone call away if extra help is required.